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Getting Your Agency Workforce Ready For Innovations - Online Workshop

October 4, 2022

(10:00 a.m. - 3:00 p.m. Eastern Time)


4 Professional Development Hours can be granted for this course. No partial credit available. Attendees must attend at least 90% of the workshop to get 4 PDHs.

Register ONLINE here.


The rapid evolution of technology has impacted transportation agencies throughout the country. Tennessee is no different and is continuing to invest in infrastructure to accommodate future transportation needs. Nevertheless, parallel investment in the transportation workforce is paramount to address the significant challenges of adapting to and ensuring workers are appropriately trained for the new technological landscape.

This workshop focuses on exposing agencies to innovations that have the potential to improve traffic signal operations in Tennessee. It will raise awareness of the benefits of emerging technology while identifying the resources necessary for successful implementation and developing a roadmap for agencies to build the necessary workforce skillsets.

Upon completion of the workshop, participants will possess knowledge on current traffic signal technology, innovation triggers, required workforce skills, investment and ownership costs of traffic signal technology, technology/communication principles, data management principles and key performance indexes.


Traffic signal practitioners (from technicians to traffic engineers), consultants, public work directors, etc.


Eric Itzel, Senior Field Applications Engineer SWARCO
Mr. Itzel's career spans over 20 years in the combined Information Technology and Intelligent Transportation spaces. His current role for the past three years is a Senior Field Applications for SWARCO McCain. In this role he presents new innovations, provides extensive onsite training and performs other onsite field services. He also collaborates with other technology and innovation providers in the intelligent transportation sector to better further the industry. His previous role was the IT Administrator for the City of Sevierville, Tennessee, from 2008 to 2019. In this role he managed the IT infrastructure, including the city intelligent transportation system since 2011, and was key in acquiring and deploying new technology and innovations. He supervised the deployment and maintenance of a citywide traffic video management systems providing scaled system access to multiple city departments. He also worked extensively with vendors and City staff to build a comprehensive traffic data collection system using raw data collected from video detection technology, traffic signal controllers and other system devices to be used for short and long term planning and analytics. Internally he provided traffic central system software support, new feature implementation (coordinating with the vendor), and implementation training to City staff across multiple departments.


10am to 12pm
Introduction - Purpose of the workshop
Industry Definitions
Overview of Traffic Signal Innovations
Innovation Triggers & Required KPIs

12pm to 1pm

1pm to 3pm
Review of Required Workforce Skills
Evaluating Investment & Ownership Costs
Technology/Communication Principles
Data Management Principles & KPIs


This is a free workshop.
Pre-registration is required.

Register ONLINE here.